This Privacy Policy describes how Alhndsa Perfumes (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://alhndsaperfumes.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
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Information We Collect Directly from You
Information that you directly submit to us through our Services may include:-
Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, and other information used for account security purposes.
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Shopping information including the items you view, add to your cart, save to your wishlist, or purchase, as well as any product reviews, referrals, or loyalty points you accrue.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
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Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. -
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:-
Companies who support our Site and Services, such as our e-commerce platform provider.
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Our payment processors, who collect payment information (e.g., credit or debit card information, billing address) to process your payment in order to fulfill your orders.
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When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
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How We Use Your Personal Information
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Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account and transactions, create and manage your account, arrange for shipping, and facilitate returns and exchanges.
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Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing communications by email or text message, and to show you advertisements for products or services. You can opt-out of marketing communications at any time.
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Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe.
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Communicating with You and Service Improvement. We use your personal information to provide customer support, respond to inquiries, and improve our Services.
Cookies
Our Site uses Cookies to power and improve our Services, remember your preferences, and to understand how users interact with our Site. You can choose to set your browser to remove or reject Cookies, but please note that doing so may negatively impact your user experience and some features may not function properly.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
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With vendors or service providers who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, data analytics, customer support).
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With business and marketing partners, subject to their own privacy policies.
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When you direct or consent to our disclosure.
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To comply with legal obligations, enforce our terms, or protect the rights and safety of our business, users, or others.
User Generated Content
If you choose to submit product reviews or other public content to the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Data
The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or port your data, or to opt-out of certain types of processing. You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.
International Users
Your personal information may be transferred to, stored, and processed in countries other than your own. By using our Services, you consent to such transfers.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
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Email: Info@alhndsaperfumes.com
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Address: Menna Bazar Dubai UAE
We are the data controller of your personal information for the purpose of applicable data protection laws.