Introduction
Welcome to the Alhndsa Perfumes website. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
Our goal is to make the Website and our services accessible to all customers. However, to use the Website, you must be at least 18 years old.
Definitions
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“Website” refers to https://alhndsaperfumes.com.
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“We,” “us,” “our,” and “the Company” refer to Alhndsa Perfumes.
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“You” and “your” refer to the user of our website.
Personal Information
• Users are required to provide us with personal information to place an order, such as name, phone number, email address, location, etc.
• Users’ personal information shall not be shared with any third party without their consent.
• All credit/debit card or billing information will not be stored, sold, or shared with any third party.
• Users’ personal data shall be shared with necessary service providers, such as the shipping or billing company, solely for order fulfillment purposes.
• Users’ personal data will be accessed by authorized employees only.
• By subscribing to our newsletter, you agree to receive communications about new features, products, and website updates.
• Users can unsubscribe from the newsletter at any time to stop receiving these emails.
• Alhndsa Perfumes may use your personal information to send surveys aimed at enhancing the quality of our website and services.
• Emails, phone calls, and messages between users and customer service may be monitored and recorded to maintain service quality and standards.
• While Alhndsa Perfumes requires that our advertisers and partners ensure the security of user data, we shall not be liable for any losses or damages resulting from a breach of their security measures.
Placing Orders
• When you place an order, you agree to purchase the items at the listed prices, plus any applicable service charges such as delivery fees and taxes.
• We will email you to acknowledge receipt of your order. However, an order is only formally accepted once we confirm processing or dispatch. Acceptance is at our sole discretion.
• We may reject orders for reasons including, but not limited to: pricing errors, technical issues, user ineligibility, payment issues, suspected fraud, prohibited commercial use, shipping restrictions, or stock unavailability.
Product Availability and Obligations
• Products available for purchase will be displayed as in stock on the website.
• If an item becomes unavailable after order confirmation, the customer will be promptly notified and given the option to either replace the item or receive a refund.
• Alhndsa Perfumes will not be held accountable for the temporary unavailability of items during the checkout process.
• The company will not be held liable for any damages caused by the consumer, and no compensation will be provided for such damages.
• We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant the completeness or accuracy of all information.
• All product descriptions, images, and prices are subject to change without notice.
Payment
• We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other currency offered at checkout).
• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
• Payment details are provided directly to our secure payment service provider via an encrypted connection.
• The cardholder is responsible for retaining copies of transaction records and these Terms and Conditions.
• Our country of domicile is the United Arab Emirates.
• Alhndsa Perfumes will NOT deal with or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with UAE law.
• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Shipping & Delivery
• Shipping costs and estimated delivery times will be provided at checkout.
• We are not responsible for delivery delays caused by customs, shipping carriers, or any other factors beyond our reasonable control.